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Disputing An Erroneous $450 Porn Charge Is A " Serious Violation Of Our Terms Of Use"

ImLive.com: Disputing An Erroneous $450 Porn Charge Is A "Serious Violation Of Our Terms Of Use"

So okay, it’s an adult site, but the issue is a general one:

A consumer who had left his credit card info on file with ImLive.com discovered that someone had accessed his account and used his credit card to purchase $450 worth of credits to view the… um… wares. When he was notified of his “purchase” by email, he immediately called them. The site wouldn’t refund his money because someone had logged into his account using his user/pass, and as far as they were concerned, it was a valid purchase (half of the funds had already been used within minutes). He immediately changed his user/pass to prevent the unauthorized individual from being able to use the account any more, but there was still the issue of the charge on his credit card which he did not authorize, want, or use.

The Consumerist tells the rest of the story, but this is the second breach this week that I’ve read where a site was not hacked but a user’s failure to either use a unique user/pass for each site or to protect their user/pass was implicated in the breach of their accounts.

I would guess that many readers of PogoWasRight.org are savvy enough not to use the same user/pass on more that one site, but just in case you’ve forgotten about some obsolete accounts somewhere, maybe this would be a good time to change your user/pass for your current sites and accounts.

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URL: http://www.pogowasright.org/article.php?story=20090516152827592

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